Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help crew is educated to easily deal with all our Linux shared hosting customers’ inquiries and assistance demands. Through our ticket system, it will be easy to fill in your request and a support crew fellow member will go back to to you within maximum 60 minutes. Basically, practice shows that the regular answer time frame is 20 mins.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us every time necessary. Our team of consultants is going to be online for you 24x7x365 to react to all your issues and to handle any trouble you might have. You also can submit a help support ticket from your Site Control Panel or drop a message anytime. Also, on working days, you’ll be able to call us or work with the online chat option.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel delivers an extensive practical knowledge base that is incorporated into all parts. In each section, you will find a Help control key which will load for you a selection of step–by–step courses on how to make use of a certain option or carry out a certain action. Additionally, we have created training video lessons to help you get a better idea of the Control Panel’s interface.