• 1 hour ticket response
  • 1 hour ticket response

  • Timely assistance is our main responsibility and that is the reason why we’ve got a team of seasoned customer service technicians who will be happy to provide a fast response to any question that you may have. Just submit your customer support ticket from your Site Control Panel and we’ll get back to you within one hour in the worst case scenario. As a matter of fact, we work hard and aim for a 20–minute technical support ticket response time.

  • Top quality support service
  • A Top–Notch Support Service

  • Our client service team representatives have extensive experience in the Linux shared hosting field and are skillful enough to offer a prompt answer to your problem. If, however, the case at hand is not within the competency of a client support engineer, the trouble ticket will be sent to a programmer or administrator for further assistance.

  • Intuitive help center
  • A User–Friendly Help Center Section

  • To help you get a quick suggestion on how to use a certain service, we have incorporated a very user–friendly Help Center section in our Site Control Panel. You can search through an extensive collection of web hosting account administration articles and website administration articles, have a peek at our F.A.Q. section or watch our step–by–step video tutorials.